Sunday, February 15, 2015

President's Day Weekend Update

There are always challenges that we face during different vacation weeks, and this year will be no different.  There is great snow all around the mountain, which is making for some great skiing and riding.  Unfortunately, there is the forecast of some significant cold weather. It is what everyone is talking about. The media is talking about how cold it will be and the wind.  It will be cold, but it is winter in VT.  Okemo understands the concerns that our guests and staff have with regard to the colder weather.  The skiing is going to be great, if guests dress appropriately.  Guests need to cover exposed skin, wear layers and take frequent breaks.  The entire Okemo staff will work hard to keep the lifts operating when there are windy conditions.  Our main concern is always safety of guests &and staff, as well as the equipment. We plan to have extra staff available to work at keeping the line moving at the Sunburst Six to help keep the lift moving.  In the event that there are lift shutdowns, we will do everything possible to communicate to staff and guests what is going on around the resort.

Okemo offers a Take 60 program, in the event that guests are not enjoying the skiing and riding. This means that guests have 60 minutes after they purchase their ticket to return to the Resort Services desk to receive a voucher for a return visit.  Those with multi-day tickets have until 10am to get their Take 60 voucher.   If guests feel they don’t want to ski, there are other options such as Nordic skiing, ice skating, tubing, mountain coaster or the Spring House, which call all be accessed with the purchase of a day or usage pass.

All of us here at Okemo want to do what we can to help make the resort experience the best we can. Below are some other things we have put in place:
  • Ski Patrol staff are going to be on the lookout for guests who might be struggling and perhaps having exposed skin and not appropriately dressed for the conditions.
  • We will have Free Family movies at the Springhouse on both Sunday and Monday for guests to take a break.
  • Sunday, February 15th 
    • 1:00pm The Nut Job 
    • 3:00pm Warren Miller Ticket to Ride 
  • Monday February 16th 
    • 10:00am How to Train your Dragon 2 
    • 1:00pm Warren Miller Children of Winter
  • The Fire pits around the resort will be lit and working. These are located at the Clock Tower base in front of the Sitting Bull and the Jackson Gore Inn. There will be a temporary fire pit set up around the Sugar House for our guests.
  • Extra staff will be in the Spring House and hotel pool areas to help with guest questions and towel pick up and general monitoring.
  • Guests can purchase day passes to the Spring House, as long as they have not met the occupancy level in the pool area.
  • The Ice House will have extra staff to keep the skating and skate rental going smoothly.  An effort will also be made to Zamboni the ice quicker to keep guests skating as much as possible.
  • The indoor golf facility at Okemo Valley Golf Club is open. Guests can sign up for or get more information by calling 228-1396.
  • The front desk of the Jackson Gore Inn and the lodging department as well as the Jackson Gore concierge has a list of area activities and attractions
  • The Torchlight Parade and Fireworks that were scheduled for Sunday 2/15 have been postponed to Saturday 2/28.
The weather is looking like snow tonight into Sunday morning. We are forecasted to pick up 3-5 inches of new snow.  The temperatures for Sunday are looking to be 8 – 12 degrees with the temps falling in the afternoon.  Monday is forecasted to be mostly sunny with temperatures in the single digits around the resort.  Beginning on Tuesday we are expecting to see a warm up with Sunny skies on Tuesday some light snow possible on Wednesday.  We don’t want to dismiss or diminish the challenges that you may face or perceive when it comes to skiing when it is cold.  The snow is great with all the natural snow we have had. Regarding our children’s learning programs, we also take the utmost responsibility for your kids.  They will take frequent breaks, they will work hard to make the experience enjoyable, drink plenty of hot chocolate, and the safety of all our guests, young and old is always our first priority.  While we are offering a winter sport in the mountain of Vermont, we also need to balance this with the adjustments our guests need to make.

Here is to a safe, enjoyable and fun Presidents Day weekend.

Bruce Schmidt
Vice-President & General Manager

No comments:

Post a Comment