Saturday, December 8, 2018

PASSHOLDER (or Real.Easy Card User) CHECKLIST

Are you ready for the winter season? Check off these three steps to make sure you and your pass are good to go before your first day.

Step 1 – What does your Pass or ticket look like?

ALL old Okemo season passes and Real.Easy cards will no longer work and need to be switched out for a new pass card. If you already have your new pass, go to Step 2.

Why don’t I have my new pass yet? There are 2 possible reasons:
  • It’s probably in the mail. We have been working hard to process and mail out new passes to everyone. You should receive yours within the next 7 business days.
  • We might need a new photo from you before we can print. Check your email inboxes for an email from @email.snow.com asking you to login and upload a photo and follow the instructions.
Want it sooner? Stop by a Resort Services desk at Okemo any day between 9 a.m. and 4 p.m. 

Step 2 – Release of Liability

If you purchased your season pass over the phone we may need a signed release form from you before you can ride.
  • Check your email inboxes for an email from @email.snow.com asking you to login and sign an ROL and follow the instructions.
  • Stop a Resort Services desk at Okemo any day between 9 a.m. and 4 p.m. 

Step 3 – Check your pass when you arrive

When you arrive for your first day make a quick stop at the Pass Validation Station (the tent just outside of the Clock Tower Lodge) to get your pass scanned and checked before heading to the lifts.

If you need further assistance, feel free to call 802-228-1600.

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